Privacy Policy

We collect information you provide directly to us, such as when you fill out our contact form, create an account, or communicate with our team. This may include: • Your name, email address, and phone number • Company name and business details • Project requirements and messages you send us • Payment information (processed securely through our payment partners) • Account credentials (passwords are always stored encrypted)

We use the information we collect to: • Respond to your enquiries and provide the services you request • Manage your client account and project communications • Send invoices, receipts, and project updates • Improve our website, services, and user experience • Send occasional service announcements (you may opt out at any time) • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: • With service providers who assist us in operating our website and delivering services (e.g. hosting, email delivery, payment processing) — these parties are contractually bound to keep your data confidential • When required by law or to protect our legal rights • With your explicit consent

Your data is stored securely using industry-standard encryption. We use Supabase for our database infrastructure, which employs enterprise-grade security practices. Access to personal data is restricted to authorised team members only. We retain your data for as long as your account remains active or as needed to provide services. You may request deletion of your data at any time by contacting us.

Our website uses cookies to improve your browsing experience. These include: • Essential cookies required for the site to function correctly • Analytics cookies that help us understand how visitors use our site (anonymised data only) You can disable cookies through your browser settings, though this may affect some functionality of our website.

You have the right to: • Access the personal information we hold about you • Request correction of inaccurate or incomplete data • Request deletion of your personal data • Withdraw consent for marketing communications at any time • Lodge a complaint with a relevant data protection authority To exercise any of these rights, please contact us at ricreneinvestments@gmail.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any external site you visit.

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify registered users of significant changes via email. The date at the top of this page indicates when the policy was last revised.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: Email: ricreneinvestments@gmail.com Phone: +255 674 114 407 Address: Samora Tower, Dar es Salaam, Tanzania